- Open Daily: 9:00am – 10:00pm
Last Updated: September 23, 2026
At Brigade Luxury Spa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, enquire about our services, or make a spa appointment.
By using the Brigade Luxury Spa website or voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including:
We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and general website usage information.
We may use your information to process and manage appointments, respond to enquiries, confirm or modify bookings, provide information about our spa services, communicate with you regarding your visit, understand customer preferences, improve our website and services, maintain website security, and comply with applicable legal requirements.
We use personal information only for legitimate business purposes and in accordance with applicable laws.
When you request an appointment with Brigade Luxury Spa, we may collect the information necessary to arrange your visit and provide the requested spa service.
Booking information may be accessed by authorized team members who require it to manage appointments and provide customer service.
We do not sell or publicly disclose customers' private appointment histories or booking information.
When you communicate with Brigade Luxury Spa through WhatsApp, telephone, email, or another communication platform, we may use the information you provide to respond to your enquiry, provide information about our services, or manage your appointment.
Third-party communication platforms may operate under their own privacy policies and terms.
Please avoid sending highly sensitive personal information through ordinary email, WhatsApp, or website forms unless specifically requested.
Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with the website.
Cookies may help us understand website usage, pages viewed, visitor preferences, website performance, and technical or security information.
You can manage or disable cookies through your browser settings. However, some website features may not function correctly if certain cookies are disabled.
Our website may use third-party services for:
Third-party providers may process certain information according to their respective privacy policies and terms.
Brigade Luxury Spa does not sell, rent, or trade your personal information.
We may share limited information where reasonably necessary with authorized staff, website or technology service providers, appointment-management providers, or other service providers assisting with legitimate business operations.
Information may also be disclosed when required by applicable law, regulation, legal process, or governmental authority, or where reasonably necessary to protect our customers, employees, business, or legal rights.
We take reasonable administrative, organizational, and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure. Therefore, absolute security cannot be guaranteed.
We retain personal information only for as long as reasonably necessary to provide our services, manage customer relationships and appointments, maintain appropriate business records, and meet applicable legal requirements.
Information that is no longer required may be securely deleted or anonymized where appropriate.
Subject to applicable law, you may request:
We may require reasonable identity verification before processing certain requests.
Our website and spa services are primarily intended for adults.
We do not knowingly collect personal information from children without appropriate involvement or authorization from a parent or legal guardian.
If you believe a child has submitted personal information to us without appropriate authorization, please contact us.
The Brigade Luxury Spa website may contain links to external websites, social media platforms, maps, communication services, or other third-party resources.
We are not responsible for the privacy practices, security, or content of independent third-party websites or services.
We encourage users to review the privacy policies of external services they visit.
Where permitted by applicable law and where appropriate consent has been provided, Brigade Luxury Spa may contact customers regarding spa services, packages, promotions, special offers, or related information.
You may request to stop receiving promotional communications at any time by contacting us.
Brigade Luxury Spa may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable legal requirements.
Any changes will be published on this page with an updated revision date. We recommend reviewing this Privacy Policy periodically.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
By using the Brigade Luxury Spa website and voluntarily submitting personal information through our website or communication channels, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, we will obtain such consent in an appropriate manner.
Where every touch restores balance, renews your spirit, and elevates your senses with luxury.